Terms of Service

1. Acceptance of Terms and eligibility

By accessing or using this website, you confirm that you have read and understood these Terms and agree to be bound by them. You must be at least 16 years old to use this website. If you are under 18, you must have permission from a parent or legal guardian to use the site and submit forms.

If you are using this website on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms, and references to “you” include that organisation.

2. Education-only scope and disclaimers

Pigisakka B.V. operates this website as an independent provider of online professional education. Our offerings include online courses, virtual workshops, webinars, and downloadable learning materials focused on workplace skills such as business administration, communication, leadership development, project management fundamentals, productivity, organisational effectiveness, and career development.

We provide educational services only. We do not provide consulting, financial services, legal services, accounting, investment services, recruitment, employment placement, software development, engineering services, healthcare services, immigration services, or any regulated professional services.

Participation in educational programs does not guarantee employment, promotions, certifications, salary increases, business success, or financial outcomes. Any examples or learner feedback are illustrative and may not reflect typical outcomes. Learners remain responsible for how they apply course material in their own context.

3. Service description and changes

This website provides information about our educational programs and workshops and allows you to submit an enquiry or registration request. We may update, modify, suspend, or discontinue any part of the website or offerings at any time, including content, availability, or program descriptions.

We aim to keep program information accurate and current, but program formats, durations, and included materials may change. Where a change affects an ongoing learner experience, we will use reasonable efforts to communicate relevant details via the contact information you provided.

4. Registration enquiries and communications

When you submit a form, you agree to provide accurate and complete information and to keep it up to date if you follow up. We use the details you provide to respond to your enquiry, confirm program selections, and support registration steps. We may ask a short follow-up question to clarify your requested program or workshop.

We may communicate with you by email or phone regarding your enquiry, registration, or learner support. You can request that we stop contacting you at any time by emailing [email protected], but doing so may prevent us from completing or supporting your registration.

5. Acceptable use

You agree not to misuse the website. In particular, you must not:

• Attempt to gain unauthorised access to the website, server, or any connected system.
• Introduce malware, bots, scraping scripts, or automated requests that degrade performance.
• Bypass or attempt to bypass security or access controls.
• Submit false or misleading information through forms, including impersonation of another person or organisation.
• Use the site to send spam, phishing messages, or unsolicited promotions.
• Interfere with the integrity of the website, including attempting to reverse engineer or probe vulnerabilities.
• Use the site in a manner that violates applicable laws or regulations.

We may suspend or block access (temporarily or permanently) if we reasonably believe there is a breach of these Terms or a security risk.

6. Intellectual property

The website and its content—including text, graphics, course descriptions, templates, downloadable materials, branding, design, and software components—are owned by or licensed to Pigisakka B.V. and are protected by intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use this website for personal and internal organisational purposes related to evaluating or engaging with our educational offerings. You must not copy, reproduce, distribute, or create derivative works from the website or materials without our prior written permission, except where mandatory law provides otherwise.

7. Third-party services and links

This website may reference third-party services (for example, embedded maps or external resources). Any third-party links are provided for convenience. We do not control and are not responsible for third-party websites, content, policies, or availability. Your use of third-party services is at your own risk and subject to the third party’s terms and privacy practices.

8. Disclaimer of warranties

The website and all content are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, Pigisakka B.V. disclaims all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability.

We do not warrant that the website will be error-free, secure, or free from harmful components. You are responsible for implementing appropriate safeguards and security measures when accessing online content.

9. Limitation of liability

To the maximum extent permitted by law, Pigisakka B.V. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of (or inability to use) the website or educational materials, even if we have been advised of the possibility of such damages.

To the extent liability cannot be excluded, our total liability for all claims arising out of or relating to the website will be limited to the greater of (a) the amount paid by you to us in the 12 months before the event giving rise to the claim, or (b) €100.

Nothing in these Terms excludes or limits liability for intentional misconduct, gross negligence, or any liability that cannot be limited under applicable law.

10. Indemnification

You agree to indemnify and hold harmless Pigisakka B.V., its directors, officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to (a) your use of the website, (b) information you submit through forms, (c) your violation of these Terms, or (d) your violation of any applicable law or third-party rights.

11. Force majeure

We will not be liable for delays or failures in performance resulting from events outside our reasonable control, including natural disasters, war, terrorism, labour disputes, pandemics, internet outages, cyberattacks, hosting or cloud provider failures, or government actions.

12. International use

Pigisakka B.V. is established in the Netherlands and provides online educational services to learners across Canada. Accessing the website from other locations is done at your own initiative, and you are responsible for compliance with local laws to the extent applicable.

13. Governing law and jurisdiction

These Terms are governed by the laws of the Netherlands, without regard to conflict of laws rules. Any dispute arising out of or relating to these Terms or the website will be submitted to the competent courts in Rotterdam, the Netherlands, unless mandatory consumer protection rules require otherwise.

If you are a consumer resident in the European Union, you may also have rights under mandatory provisions of your local consumer protection laws that cannot be waived.

14. Dispute resolution (informal first)

Before filing a formal claim, you agree to contact us and provide a brief written description of the issue and the requested resolution. We will attempt to resolve the dispute informally within 30 days. You can reach us at [email protected].

15. Termination

We may suspend or terminate your access to the website at any time if we reasonably believe you have violated these Terms or if your activity poses a security or operational risk. Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, and governing law.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be interpreted to best reflect the original intent to the extent permitted by law.

17. Entire agreement

These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Pigisakka B.V. regarding your use of the website and supersede any prior agreements or communications related to that subject.

18. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, corporate reorganisation, or sale of assets, to the extent permitted by law.

19. No waiver

If we do not enforce a provision of these Terms, that does not constitute a waiver of our right to enforce it later. Any waiver must be in writing to be effective.

20. Modifications to these Terms

We may update these Terms from time to time. Changes become effective 14 days after we post the updated Terms on this page, unless a change is required by law or is administrative in nature, in which case it may take effect immediately. The “Last Updated” date will indicate when the latest version was posted.

21. Electronic communications

You agree that communications and notices we provide electronically (including via email or website postings) satisfy any legal requirement that such communications be in writing. Electronic signatures and acceptances are binding to the extent permitted under applicable law, including eIDAS.

22. Contact

For questions about these Terms, contact:

• Pigisakka B.V.
• Gebroken Meeldijk 45, 2991 VB Barendrecht, Netherlands
• Email: [email protected]
• Phone: +31 10 223 4876